I have tried repeatedly over the last six months to get PHT to run on my Mac Pro 2014 (OSX 10.9.5 currently). The old Plex app worked and continues to work just fine.
I'm a bit shocked by how inconsistent the information on the Plex website is relating to this and how many threads there are already on this forum complaining about this kind of issue with no resolution over many months. I have tried versions from PlexHomeTheater-1.2.2.331 to PlexHomeTheater-1.1.4.297. None of them work.
Here's the problem:
1. The installation instructions for PHT (https://support.plex.tv/hc/en-us/articles/201241357) say "Installation is always via an installation package". But when you download the installer, you don't get a an installation package. You just get a zipped up application.
2. When I run the application, it just quits. Immediately. Every time.
3. The only solution suggested on any of the many threads on this topic is to set <webserver> to false in Library/Application Support/Plex home Theater/Userdata/guisettings.xml. But I can't do that because that file doesn't exist. The only thing in the Plex home Theater/Userdata folder is a folder called keymaps containing a file called Mira Keyboard Extras.xml.
Here is the (very short) log file. Can anyone tell me what's going on?
19:18:20 T:140735172784912 NOTICE:
19:18:20 T:140735172784912 NOTICE: Starting Plex Home Theater (1.2.2.331-2d6426d7), Platform: Darwin OSX (13.4.0 x86_64, Version 10.9.5 (Build 13F34)). Built on Aug 25 2014
19:18:20 T:140735172784912 NOTICE: special://xbmc/ is mapped to: /Users/paul/Dropbox/! Home Desktop/Plex Home Theater.app/Contents/Resources/XBMC
19:18:20 T:140735172784912 NOTICE: special://xbmcbin/ is mapped to: /Users/paul/Dropbox/! Home Desktop/Plex Home Theater.app/Contents/Resources/XBMC
19:18:20 T:140735172784912 NOTICE: special://masterprofile/ is mapped to: /Users/paul/Library/Application Support/Plex Home Theater/userdata
19:18:20 T:140735172784912 NOTICE: special://home/ is mapped to: /Users/paul/Library/Application Support/Plex Home Theater
19:18:20 T:140735172784912 NOTICE: special://temp/ is mapped to: /Users/paul/.plexht/temp
19:18:20 T:140735172784912 NOTICE: special://frameworks/ is mapped to: /Users/paul/Dropbox/! Home Desktop/Plex Home Theater.app/Contents/Frameworks
19:18:20 T:140735172784912 NOTICE: The executable running is: /Users/paul/Dropbox/! Home Desktop/Plex Home Theater.app/Contents/MacOS/Plex Home Theater
19:18:20 T:140735172784912 NOTICE: Local hostname: Paul-Mac-Pro.local
19:18:20 T:140735172784912 NOTICE: Log File is located: /Users/paul/Library/Logs/xbmc.log
19:18:20 T:140735172784912 NOTICE:
19:18:21 T:140735172784912 NOTICE: load settings...
19:18:21 T:140735172784912 ERROR: Unable to load libcrystalhd.dylib, reason: dlopen(libcrystalhd.dylib, 1): image not found
19:18:21 T:140735172784912 NOTICE: special://profile/ is mapped to: special://masterprofile/
19:18:21 T:140735172784912 NOTICE: loading special://masterprofile/guisettings.xml
19:18:21 T:140735172784912 ERROR: special://masterprofile/guisettings.xml, Line 0
Failed to open file
19:18:21 T:140735172784912 ERROR: Unable to load special://masterprofile/guisettings.xml, creating new special://masterprofile/guisettings.xml with default values
19:18:21 T:140735172784912 ERROR: DeleteFile - cant delete file </Users/paul/Library/Application Support/Plex Home Theater/userdata/guisettings.xml>. trying lower case </users/paul/library/application support/plex home theater/userdata/guisettings.xml>
19:18:21 T:140735172784912 ERROR: Unable to save settings to special://masterprofile/guisettings.xml
19:18:21 T:140735172784912 ERROR: special://masterprofile/guisettings.xml, Line 0
Failed to open file
19:18:21 T:140735172784912 FATAL: Create: Failed to reset settings