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Last position not working!

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After the latest update of PMS the last positions of films and tv series are not being saved in the position that I've left them, making me have to start again! Anyone else got this issue?


PMS 1.0.0 "unable to play media" when shuffling from main TV show screen

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Just a heads up in case anyone else has this problem ...

Since upgrading to PMS 1.0.0, I get the following error when trying to shuffle TV shows from the main TV show screen:

Unable to play media: Please check that this file exists

If I go to All Episodes and then shuffle, everything is fine.

The computer is a 2012 Mac Mini OS X 10.9.5, all files are stored locally on external hard drives, and I verified that PMS had the correct file paths for several files in the TV shows I tried shuffling. I updated the PMS libraries, emptied trashes, optimized the database, and cleaned bundles. No luck. Thinking perhaps there was a permissions problem, I changed all permissions in the hard drives to 777 and removed all extended attributes (the @ permission), but that didn't help either.

In the end, I rolled back to PMS 0.9.16 (link below if anyone needs it), and now the problem is fixed. As a bonus, episodes now are correctly marked as watched after I watch them.

https://downloads.plex.tv/plex-media-server/0.9.16.6.1993-5089475/PlexMediaServer-0.9.16.6.1993-5089475-OSX.zip

Player problem

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I am running the latest version of the Plex server on my Mac Mini and the same for the player on my Android and Mac Mini.

Recently, when I try to play a TV show and want to control it via Android app, no player is showing.

If I play it via Mac Mini remote control, after an episode ends, it doesn't show it as watched, it's like it doesn't sync anymore.

This problem seems to happen only to the TV shows and not movies so I don't understand what I'm doing wrong.

Can you guys help? Thanks!

OSX Rollback Update

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Since no amount of searching seems to be turning anything up, figured I'd post here.

So, it turns out the latest Plex Server update is no longer compatible with my version of OSX. It would have been nice if the updater had checked for that first before installing, but thankfully the updater keeps all installed versions on file. All you need to do to roll back is the following:

Go to ~/Library/Application Support/Plex Media Server/Updates (if your home library folder is hidden, go to Finder->Go->Go To Folder... and enter the full path).
There you'll see a list of folders with various version names. Within each version folder there will be a folder called "packages", containing a manifest file and a zip.
Copy the zip somewhere (ie, a temp folder) and decompress it. You'll be left with a folder called "Contents".
Find the Plex Media Server.app file in your Applications folder, right click it and select "show contents".
Delete the Contents folder within the app, and copy the newly unzipped Contents folder there instead.
Run the application.

You should be back up and running your previous version of choice.

Hope this helps and is not too redundant. Why there is no longer any option to install older versions of Plex Server is beyond me - the minimum system requirements just suddenly changed and there's no official way to go back.

How can I stream my home videos to my TV?

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I downloaded plex mediaserver for mac. It shows up in my tv. But I always get the message that there is no content in it. What did I do wrong. Can sombody tell me step by step, what I have to do in oder to stream my home videos? I would be very thankful.

TV Show Episode Names Reset

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Hello,

I was recently given a rather large DVD collection which consists of about 50 dvd's Each one is a different documentary on a different part of the world. I have been encoding them to MP4 and putting them in my plex server under a folder like the following.

TV Shows\Unforgettable Journeys\Season 1\Unforgettable Journeys - S01E01 - The Caribean.mp4

However these cannot be found through imdb or tvdb so I manually edited each one to set the title and Sort, I also set the cover art for the episodes.

However everytime I add another episode all of my previously modified episodes go back to showing titles of Episode 1, Episode 2, etc.

Is there a bug in the latest server version? Am I doing something incorrect when setting up my directory structure?

PLEX Server Build Questions?

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*ASRock H170M Pro4 mATX
* Intel i5-6500
* G.SKILL Ripjaws V Series 8GB DDR4 2400
* Silverstone GD07B (Black) HTPC Case
* SilverStone Argon AR06 CPU cooler
* (2) GELID FN-PX08-20 80mm case fans for exhaust

So this could be my potential build. What do you guys think of it?
How manyWestern Digital Red 4TB 3.5" drives can I fit?
Am I missing anything to make this server work?

Database corruption after last update?

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These errors happened in the log after the update

Jun 29, 2016 15:47:42.649 [0x7000004ac000] ERROR - SQLITE3:0x7000004ab270, 1, no such index: index_metadata_item_views_on_grandparent_guid
Jun 29, 2016 15:47:42.653 [0x7000004ac000] ERROR - SQLITE3:0x7000004ab270, 11, database corruption at line 57498 of [8a8ffc862e]
Jun 29, 2016 15:47:42.653 [0x7000004ac000] ERROR - SQLITE3:0x7000004ab270, 11, statement aborts at 15: [CREATE INDEX 'index_metadata_item_views_on_grandparent_guid' ON 'metadata_item_views' ('grandparent_guid')]
Jun 29, 2016 15:47:42.654 [0x7000004ac000] ERROR - Exception inside transaction (inside=1) (../Library/DatabaseMigrations.cpp:188): sqlite3_statement_backend::loadOne: database disk image is malformed

(more related errors here http://notepad.cc/ceaviwu57)

Obviously the PMS Web is saying things like "There was an unexpected error loading the dashboard" and when trying to optimize the library "an error occurred"

Whats the deal here? Update corrupted the database? Do i need to restore from backup?


M4V audio issue

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I get nothing but static when trying to play .m4v movies in Plex. The audio tracks are AC3 stereo. They work fine in other programs.

Subtitles don't work ; need to enable manually

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subs are not picked automatically
I'm struggling with the problem that my subtitles are not shown by default my Plex (PMS & Plex 0.9.3.4).

Followed the instructions as in the "Subtitles Screencast", followed naming conventions, etc, but it does't work :

The only way for me to see subtitles is to browse for them manually.
The 'bullet' in the audio/subtitles menu in Plex is NOT on by default, 'Subtitles' says 'none'

Media folder setup :



Dexter
|-> Season 5
|-> Dexter - S05E01.avi
|-> Dexter - S05E01.srt

Tried with adding 'nl' tag (for Dutch subtitles) to the set, so like 'Dexter - S05E01.nl.srt", but doesn't help

Same problem with movies !

In PMS, Ive set :



Plex Media Server :

* Preferences : Subtitle mode = always
* Prefer subtitles in = Nederlands (=Dutch)

In Media Manager I have set :



Personal Media shows :
- Local Media Assets
- Personal Media Shows
- Opensubtitles.org

The TVDB :
- Local media assets
- the tvdb
- personal media shows
- opensubtitles.org

Refreshed metadata, stopped/started Plex (& PMS), but nothing helps :(

Any help is greatly appreciated :)

//edit : I would be more than happy if Plex just plays the subs I put with the show/movie :)

Remote Access says it's enabled, but can't connect locally or from outside the network

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The support info I've read seems to indicate that this is a problem with jumbo frames, but I can't find any hard info on how to enable/disable jumbo frames anywhere. I reset and updated my router and have it set to disable them, but this connection problem persists. PMS was working just a few days ago, and all I can think of is that the most recent update somehow glitched my connections. Any suggestions? Thanks in advance!

Multiple Cuts Of Movie

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Theatrical release, directors cut...
So today I've just ripped the Apocalypse Now Blu-Ray, and for those that don't have it on disc 1 of the box set is Apocalypse Now 153 minutes (original 1979 theatrical release) and Apocalypse Now Redux 202 minutes (2001). Both are 1080, 5.1 DTS Master Audio, etc., the extra 49 minutes is the only difference.

This made me think, what is the correct way of dealing with multiple versions of the same movie in Plex?

Ideally, what I'd like is for the movie to only be listed once in the client, but then it to offer the multiple versions when selecting it.

There's been a few other movies that I've recently ripped which have had multiple versions too (Salt, Green Lantern & Horrible Bosses are three that I can remember off the top of my head)... but as I didn't know what the correct thing to do was I only gave Plex my favourite version (usually the Directors or Extended cut) and stored the other version elsewhere.

HELP, since I've updated plex it's not playing mkv files!

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Since I've updated plex it will not play mkv files no matter how much I try or mess with things on the plex media server it does nothing I'm stumped now and don't know what to do any help? I'm running it on my apple tv3 through plex connect from a Mac

Adding custom tags

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Plex comes 'out of the box' with two types of tags: Genre and Collection. I would like to add my own user-defined tag - for example: Date Watched. Can this be done? If so, how?

Please help - Plex started crashing on Mac OS

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I am running OS X El Capitain, 10.11.5, and recently my Plex app has started crashing, and I can't use Plex anymore at all.
I am running Plex Server VERSION 1.0.0.2261-A17E99E and receive the following message: "The selected server is unreachable. Make sure it's running, double check your network, and try again."
Once in a while, my server is available and everything looks fine, but after a few seconds, the app crashes and the server is unreachable again.

Here is a part of a crash report, but I have no idea what this means. Can anyone maybe help me? I would be super grateful. Thank you!


Process: Plex Media Server [1764]
Path: /Applications/Plex Media Server-3.app/Contents/MacOS/Plex Media Server
Identifier: com.plexapp.plexmediaserver
Version: 1.0.0 (1.0.0.2261)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Plex Media Server [1764]
User ID: 503

Date/Time: 2016-06-30 21:21:45.669 -0700
OS Version: Mac OS X 10.11.5 (15F34)
Report Version: 11
Anonymous UUID: 12FB99C7-7930-6AC3-4A60-F647923BB7EB

Sleep/Wake UUID: 8FDA268F-5F52-46A2-9B52-2D6E54FA5D1E

Time Awake Since Boot: 17000 seconds
Time Since Wake: 1900 seconds

System Integrity Protection: enabled

Crashed Thread: 22

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000b0
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0xb0:
-->
__TEXT 00000001055d2000-000000010633c000 [ 13.4M] r-x/rwx SM=COW /Applications/Plex Media Server-3.app/Contents/MacOS/Plex Media Server

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff85b9ef72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85b9e3b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff929a01c4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9299f68c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff9299eed8 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox 0x00007fff867e6935 RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox 0x00007fff867e676f ReceiveNextEventCommon + 432
7 com.apple.HIToolbox 0x00007fff867e65af _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff8a88edf6 _DPSNextEvent + 1067
9 com.apple.AppKit 0x00007fff8a88e226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
10 com.apple.AppKit 0x00007fff8a882d80 -[NSApplication run] + 682
11 com.apple.AppKit 0x00007fff8a84c368 NSApplicationMain + 1176
12 com.plexapp.plexmediaserver 0x0000000105f1aa50 main + 416
13 libdyld.dylib 0x00007fff910b95ad start + 1

Thread 1:
0 libsystem_kernel.dylib 0x00007fff85ba55e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c7e8578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff8c7e6341 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff85ba5efa kevent_qos + 10
1 libdispatch.dylib 0x00007fff93cce165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff93ccddcd _dispatch_mgr_thread + 52

Thread 3:
0 libsystem_kernel.dylib 0x00007fff85ba55e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c7e8578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff8c7e6341 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff85ba4db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c7e9728 _pthread_cond_wait + 767
2 com.plexapp.plexmediaserver 0x000000010561027b boost::condition_variable::wait(boost::unique_lock&) + 75
3 com.plexapp.plexmediaserver 0x0000000105e3a653 Log::dequeueAndLog() + 131
4 com.plexapp.plexmediaserver 0x0000000105e38610 Log::outputWorker() + 32
5 libboost_thread.dylib 0x000000010871cd75 boost::(anonymous namespace)::thread_proxy(void*) + 53
6 libsystem_pthread.dylib 0x00007fff8c7e899d _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8c7e891a _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff8c7e6351 thread_start + 13

Thread 5:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff85b9ef72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85b9e3b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff929a01c4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9299f68c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff9299eed8 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8a9e4d95 _NSEventThread + 149
6 libsystem_pthread.dylib 0x00007fff8c7e899d _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8c7e891a _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff8c7e6351 thread_start + 13

[...]

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 7480
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=293.7M resident=0K(0%) swapped_out_or_unallocated=293.7M(100%)
Writable regions: Total=101.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=101.1M(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate.framework 128K 2
Activity Tracing 2048K 2
CG backing stores 4K 2
CG image 12K 4
CG shared images 176K 6
CoreAnimation 40K 6
CoreUI image file 192K 3
Dispatch continuations 8192K 2
Image IO 8K 3
Kernel Alloc Once 8K 3
MALLOC 46.5M 21
MALLOC guard page 32K 7
Memory Tag 242 12K 2
Memory Tag 249 156K 2
OpenCL 8K 2
Process Corpse Info 2048K 2
STACK GUARD 56.1M 34
Stack 23.8M 34
VM_ALLOCATE 64K 7
__DATA 24.3M 274
__IMAGE 528K 2
__LINKEDIT 110.8M 57
__TEXT 182.9M 261
__UNICODE 552K 2
mapped file 44.4M 14
shared memory 16.3M 11
=========== ======= =======
TOTAL 519.0M 739


Problem with Music and Labelling

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Hi

I used to run Plex Version 0.9.16.6 and a ReadyNAD 312. Everything worked hunky dory.
I decided to get myself a 2014 mac mini which has El Capitan on it.
I copied all my media (videos, films, tv shows, photos, music etc) over onto the Mac Mini which is also running Plex Version 0.9.16.6

I let it go off and scan my media and it worked fine. However the Music scan is a problem. I have noticed that if I go into an album for some of the artists (not all) it shows the name of the song but with a load of ////////////////// after the song name

I am using last.fm as the agent and but not using embedded tags. I have scanned it a couple of times and still get the same result. Didn't have this problem on my Readynas

Any ideas?

Something might be seriously broken with Plex Server on Mac

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So I had Plex Server running on my Mac Mini with El Capitan. The movies are stored on the Drobo NAS on the same local network. My clients were Xbox One and Apple TV 4. In both cases I've experienced terrible buffering problems; every 10 minutes or so the movie would stop and resume only after 2-3 minutes, After 10 minutes or so, it happened again. It didn't matter if there were BluRay rips or DVD rips (in my case all movies are packed into mkv containers with Flac sound.
I tried many things: wired /wireless network, direct play on/off, messed with settings on Plex server, on AppleTV tried alternative client (Simplex) None made any difference: The buffering problems persisted and it was basically impossible to enjoy the movie. Out of desperation, I took my unused Windows 10 laptop, installed the Plex Server on it and pointed it to the same Drobo NAS with mkvs. On the client I switched the server and voila, everything started to work smoothly, no buffering whatsoever.
To me this may suggest that there possibly is some fundamental flaw with the Mac version of the Plex server. I still have both servers on. Please let me know if you need more information on my configuration in if this is useful to help debugging the problem.
I know many experience buffering issues with Apple TV client. Maybe the problem is not with the Apple TV but with the server (Mac version).

Alex Taking approx. 30 seconds to respond

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Hi there,

I am having an issue with my Plex Media Server.

Everything is running fine, I can access my files via Xbox etc, however on my mac, every time I click on the Plex icon on the top right menu bar to access the Media Manager etc, it takes approx. 30 seconds to load, and I have the spinning ball.

The rest of the machine works fine, however I have noticed that Safari is also non-responsive in this ~30 second period. After waiting, everything works as it should, it's just a little annoying having to wait every time I want to access Plex.

Any suggestions greatly appreciated.

Plex Version: 0.9.12.4
Mac: MacBook Pro (15-inch, 2.53GHz, Mid 2009)
OS : El Capitan, 10.11.5

Plex installed on NAS but use a Mac Mini to access. LG TV shuts down and restarts....

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Hi guys, i installed plex on my synology server but interface on the tv using a Mac Mini but everytime i do this my LG TV shuts down and restarts....i really have no idea what to do or how to fix this so any advice would be fantastic...
thanks!

OSX Server Unavailable, but only to some ... what's going on?

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My Plex Server runs on OSX, latest versions of everything.

My dad, who logs into my Plex server remotely via a Roku, has been complaining that he's getting "server unavailable" messages. He's not terribly computer literate, so I thought he was probably just doing something wrong, but now my wife is having the same trouble with her iOS app on her phone. Yet, at the same time, I am able to access the server just fine on my iPhone, and when my dad was having trouble I went and checked the server itself on the Mac Mini it's running on and everything looked normal.

I've browsed a few recent threads in this subforum, and it appears there may be some issues with the latest version of Plex Server for OSX. I also see some complaints of a lot of buffering, and I've been experiencing some of that as well, whereas I never really had problems before. Should I roll back to the previous version of Plex Server for OSX? Is that possible?

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