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Help with downgrading from Version 0.9.16.0 and back to 0.9.15.6.

I'm not great with code so, baby steps please. The update from 9.15.6 to 9.16.0 has cause a heap of issues with playback. I'm running a 2011 Mid Year iMac 24 GB Ram with El Capitan iOS. Thanks.

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404 Error

Hi everyone, I see this is a common issue with the updated Plex. I'm using Chrome and it was working fine. All of a sudden, as I click on a film, I get redirected to "404 error." I'm logged in and can...

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Support for playing movie split in to two files

I have an .avi movie that is split in to two files, they are both in the same subfolder. Both files have the same name structure, but with [CD1] [CD2] at the end. Plex shows this movie as two entries...

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Solution: How to Correct for Mismatched Episodes

I recently discovered a fix for a problem I've had with a couple shows. For some of my shows, new episodes--which are named correctly and listed as they are on tvdb.com--show up in Plex as simply...

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"There was a problem playing this item" on all videos

Plex has worked perfectly until the last day or two, since when none of my videos will play. All the metadata seems to be there but, when I try to play anything, all I get is the message "There was a...

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Default to 5.1 vs. 2.0 audio (movie sound vs. director commentary)?

Is there a way to have Plex default to 5.1 or surround sound (when available) vs. defaulting to 2.0 stereo? The stereo sound in several movies is director's commentary.

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Media sync does not complete since upgrading from 9.15.4 onwards

Hi, Since I upgraded from Plex Media Server from 9.15.4 each version has failed to end its media sync process completely. Appears to be stuck in some loop. I get the nice banner on my iPhone 6S for...

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Plex Media Server start up message

My Mac Mini starts every day at 8pm and loads Media Server. Why? when ever Media Server starts do I get this message. "See picture" I have the Mac Mini connected to a Home movie projector so to get...

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iTunes metadata for music on my Mac's PMS

Since 2004, when I got my first Mac, my entire music collection has been organised with iTunes, tbis means that nearly all metadata in my iTunes library has been added or edited with iTunes. My Plex...

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Switched to MAC

Hello I switched to MAC and now my remote settings are not connecting I did everything from opening ports to where DMZ won't even work.. Im starting to think my ISP did something because there new...

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Add to Library not showing my local drives

When I click add to library I cannot find how to point Plex to my external hard drive... I get shown some crazy UNIX file tree.... :/

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Plex Crashing Consistently Upon New Show Load

Every time I load up a new show collection (stored on my external HD) to play via Plex Home Theater on my Mac Mini, Plex will crash. Then I load up Plex again, pull up the show and it loads fine. This...

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Why can't I have plex outside of my network?

I can't watch plex outside of being near my server. My server is only allowing me to connect privately and not public so I do not have full connection. I must be near my server to watch movies.

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Why is my server "currently unavailable"?

I followed all the steps in found in support and still cannot reach server. Server is a Macbook Pro on the same network as app. App launches and the server shows up but it is constantly "unreachable"...

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Playback stops every 7-10 minutes

I've begun to experience an issue where playback will stop every 7-10 minutes, I get the spinning wheel but no matter what playback doesn't resume. If I exit Plex and then resume playing it picks up...

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"There was a problem playing this item." error

Hi Guys,   Trying to view media stored on an external wireless HDD (WD mybook live) via Plex.   PMS finds the files/metadata, but when trying to play back the file either within PLex.Web or via...

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What is the correct folder hierarchy/structure for the library?

Hi, Getting started as Plex user. Mac System El Capitan 10.11.3, Plex Media Server v. 0.9.15.6 what is the proper folder structure (in the finder) to support the media serve? If I am to create a custom...

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PHT client disappears from cast menu and doesn't accept HTTP requests

I've got Plex Home Theater running on a Mac Mini hooked up to my TV. I'm also using the same Mac Mini to run the Plex Server. It's worked fairly reliably over the past few years but I've run into an...

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How to migrate Application Support folder to different drive

Hey, guys, My ~/Library/Application Support/Plex Media Server/ folder is getting kinda big (6 GB) and since my boot drive is only a 128 GB SSD, I'd like to move this folder to a different drive. I've...

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Clearing metadata on just one folder

I see a lot of information on this but only what seems to be to change how your whole collection is organized when I just have one specific folder that is giving the wrong thumbnails and titles. It...

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