User could not be authenticated message
Hello, I recently started receiving a message that says something along the lines of "User cannot be authenticated" when trying to log into the Plex Media Server from my Mac on my home network. The...
View ArticleTV can't find my Plex Media Server
Hi, I've just updated my server version 1.1.3.2700-6f68d but for unkown reasons when I try to connect to Plex on my TV there is no way to find my server. On my Imac the server seems fine and running. I...
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Not available outside your network
Hi i got a problem with the network it was working fine then lost conection and i hit the disable bottom to gain access again but now are stuck without conection any help would be appreciated
View ArticleOpen Plex not working with PMS version 1.1.3.2700
Hi, I am running PMS on OSX version 10.11.3 (El Capitan) and I've got a problem with OpenPlex not showing any of my content (on my Apple TV3). Fortunately, I downgraded back down to version 1.0.3.2461...
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Cannot Find My Server Since 1.1.3
I just updated to 1.1.3 and now the app cannot find my server. I did all the troubleshooting actions I could think of and the ones listed on the FAQ/tips page, but no dice. Also, trying to get into my...
View ArticleServer settings are unavailable.
I have searched the forums and the web, and cannot find a fix. But suddenly I cannot connect via Safari or iOs
View ArticleMove library location without re-fetching metadata?
I followed the guide here to move my Plex library location (different drive and different path): https://support.plex.tv/hc/en-us/articles/201154537-Move-Media-Content-to-a-New-Location What I'd like...
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Shuffle NOT Random
Perhaps someone can help me understand. This is both a roku and chromecast issue for me. So, for the past two months or so I have been using playlists. I made one large playlist of sitcoms that my...
View ArticleUnable to stream from server on OS X Mac however I'm able to update the media...
Hello, For a few weeks now I have been unable to stream from my OS X Mac to any of my devices that have Plex installed on (Xbox One, Chromecast, Roku). I will get a loading icon for a few minutes and...
View ArticleWhy are some files not recognized by Plex server?
Hi, I've been using Plex on my Mac now for many years and love it. Occasionally (like now), I go to import files and Plex doesn't recognize them - at all. I have a great video conversion app and...
View ArticleOlder versions of Plex Media Server
Hi, Is there a list (artifactory) where I can find all older (at least 10 latest) ? I have searched the forum and all links I found are now dead.
View ArticleUpdate your Plex Media Server Problem
Hi, I added a WD EX2 as my server recently. I already had my Macbook as a server, but no longer use it. Every time I open Plex Media Sever on Safari, I get the message, "Update your Plex Media Server"....
View ArticleLibrary folders don't show up on my TV after the recent Plex media Server update
Hi, I have been enjoying Plex Media Server on my Macbook Pro for more than 3 years until yesterday. I have updated Plex Media Server to a newer version yesterday, and when I restarted my Plex Media...
View ArticleLatest Update Causes 5.1 Audio Files to Stutter on Apple TV and IOS
The latest update seems to have a bug that causes all 5.1 audio tracks to stutter and sound disjointed on the Apple TV and iPad apps. Does not seem to be a server issues as the web client and Surface...
View ArticlePMS Remote Access keeps disconnecting after 15 minutes or so, how do I fix this?
I ran a port check for my port on my ISP and it isn't blocked. I am using the default port. I have disabled secure connections as I read in another post that may be causing the problem. No effect. I...
View ArticleWireless to Wired not working. iMac server, plex Version 2.7.10
Wireless to Wired not working. iMac server, plex Version 2.7.10 I updated Plex last week and since then... no wired clients get plex (lg tv - media server, ps4 - plex app) Android & iPad; all good....
View ArticleEmbedded Metadata Issues
I seem to have some issues with Embedded Metadata and the new Plex v1 series (tried all of them). So for some background, I have Amazon Cloud drive mounted on my mac. I have some 'home movies'...
View ArticleBackground Art
Hi Are there any plans to bring this to the OS App for individual movies or episodes of TV Series? Currently its blurred. It looks great on Firestick, though.
View ArticleExit Endpoint
Is there an endpoint to request that the PMS exit? Does Plex clean up transcoding temp files, child processes, etc. on SIGTERM?
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