Hi, I've been using Plex on my Mac now for many years and love it. Occasionally (like now), I go to import files and Plex doesn't recognize them - at all. I have a great video conversion app and converted some mkv files to avi because Plex wasn't seeing them and even those aren't recognized.
The files play just fine in Quicktime and I've checked the export settings in my conversion app and they are correct. I have other files in the same folder that imported just fine last week, so I'm trying to figure this out. If there's a file format and/or specific settings that I need to convert them to, I can work with that.
I've made sure that I'm running the latest version of the Plex server and I've had it update the library many times.
Anyone have a solution?
Thank you!
Rick...