I recently started having an issue where I can't play certain file remotely, but they play fine on the local network. When I try to play the file remotely, I get the message "Conversion failed. The transcoder crashed or failed to start up" The exit code varies.
In the log, I see the following:
Oct 26, 2016 10:35:33.042 [0x7000078cc000] DEBUG - Request: [127.0.0.1:52240 (Loopback)] PUT /video/:/transcode/session/u2rdee8bnhwlkjkqeq8woecdi/progress?width=1280&height=720 (21 live) Signed-in Token (username)
Oct 26, 2016 10:35:33.042 [0x7000078cc000] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Oct 26, 2016 10:35:33.042 [0x700007c61000] DEBUG - Completed: [127.0.0.1:52240] 206 PUT /video/:/transcode/session/u2rdee8bnhwlkjkqeq8woecdi/progress?width=1280&height=720 (20 live) 0ms 289 bytes
Oct 26, 2016 10:35:33.137 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00ec00] QP 4294967294 out of range
Oct 26, 2016 10:35:33.138 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00ec00] decode_slice_header error
Oct 26, 2016 10:35:33.140 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f200] number of reference frames (0+6) exceeds max (5; probably corrupt input), discarding one
Oct 26, 2016 10:35:33.146 [0x700007849000] ERROR - [Transcoder] Invalid UE golomb code
Oct 26, 2016 10:35:33.148 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f800] cbp too large (3199971767) at 6 0
Oct 26, 2016 10:35:33.148 [0x700008202000] ERROR - [Transcoder] Invalid UE golomb code
Oct 26, 2016 10:35:33.150 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f800] error while decoding MB 6 0
Oct 26, 2016 10:35:33.150 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00fe00] cbp too large (3199971767) at 6 0
Oct 26, 2016 10:35:33.152 [0x700007849000] ERROR - [Transcoder] Invalid UE golomb code
Oct 26, 2016 10:35:33.152 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00fe00] error while decoding MB 6 0
Oct 26, 2016 10:35:33.154 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010400] mb_type -1094995552 in B slice too large at 7 0
Oct 26, 2016 10:35:33.156 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010400] error while decoding MB 7 0
Oct 26, 2016 10:35:33.161 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010a00] top block unavailable for requested intra mode
Oct 26, 2016 10:35:33.162 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010a00] error while decoding MB 0 0
Oct 26, 2016 10:35:33.167 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd011000] ref 21 overflow
Oct 26, 2016 10:35:33.167 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd028600] QP 4294967295 out of range
Oct 26, 2016 10:35:33.169 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd011000] error while decoding MB 10 0
Oct 26, 2016 10:35:33.169 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd028600] decode_slice_header error
Oct 26, 2016 10:35:33.176 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd02c800] cbp too large (55) at 11 0
Oct 26, 2016 10:35:33.177 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd02c800] error while decoding MB 11 0
Oct 26, 2016 10:35:33.182 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00ec00] ref 10 overflow
Oct 26, 2016 10:35:33.182 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f200] QP 4294967295 out of range
Oct 26, 2016 10:35:33.183 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f200] decode_slice_header error
Oct 26, 2016 10:35:33.184 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00ec00] error while decoding MB 12 0
Oct 26, 2016 10:35:33.186 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f800] ref 6 overflow
Oct 26, 2016 10:35:33.188 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f800] error while decoding MB 38 1
Oct 26, 2016 10:35:33.194 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00fe00] mb_type 36 in B slice too large at 37 0
Oct 26, 2016 10:35:33.196 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010400] ref 14 overflow
Oct 26, 2016 10:35:33.197 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00fe00] error while decoding MB 37 0
Oct 26, 2016 10:35:33.198 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010a00] QP 4294967295 out of range
Oct 26, 2016 10:35:33.199 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010400] error while decoding MB 31 0
Oct 26, 2016 10:35:33.201 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010a00] decode_slice_header error
Oct 26, 2016 10:35:33.214 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd011000] ref 10 overflow
Oct 26, 2016 10:35:33.215 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd011000] error while decoding MB 13 0
Oct 26, 2016 10:35:33.220 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd028600] out of range intra chroma pred mode
Oct 26, 2016 10:35:33.221 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd02c800] QP 4294967294 out of range
Oct 26, 2016 10:35:33.222 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd028600] error while decoding MB 3 12
Oct 26, 2016 10:35:33.222 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd02c800] decode_slice_header error
Oct 26, 2016 10:35:33.224 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00ec00] number of reference frames (0+6) exceeds max (5; probably corrupt input), discarding one
Oct 26, 2016 10:35:33.226 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00ec00] mb_type 30 in B slice too large at 11 0
Oct 26, 2016 10:35:33.228 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00ec00] error while decoding MB 11 0
Oct 26, 2016 10:35:33.231 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f800] cbp too large (85) at 8 0
Oct 26, 2016 10:35:33.231 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f200] top block unavailable for requested intra mode
Oct 26, 2016 10:35:33.233 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f200] error while decoding MB 52 0
Oct 26, 2016 10:35:33.233 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00f800] error while decoding MB 8 0
Oct 26, 2016 10:35:33.253 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00fe00] negative number of zero coeffs at 10 0
Oct 26, 2016 10:35:33.254 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010400] reference overflow 4294967295 > 15 or 4294967295 > 15
Oct 26, 2016 10:35:33.254 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd00fe00] error while decoding MB 10 0
Oct 26, 2016 10:35:33.255 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010400] decode_slice_header error
Oct 26, 2016 10:35:33.256 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010a00] mmco: unref short failure
Oct 26, 2016 10:35:33.257 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010a00] mmco: unref short failure
Oct 26, 2016 10:35:33.259 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010a00] mb_type 735 in B slice too large at 8 0
Oct 26, 2016 10:35:33.261 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd010a00] error while decoding MB 8 0
Oct 26, 2016 10:35:33.267 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd011000] mb_type 62 in B slice too large at 7 0
Oct 26, 2016 10:35:33.267 [0x7000078cc000] ERROR - [Transcoder] [h264 @ 0x7f8bbd028600] cbp too large (465) at 22 0
Oct 26, 2016 10:35:33.268 [0x70000869d000] ERROR - [Transcoder] [h264 @ 0x7f8bbd02c800] out of range intra chroma pred mode
Oct 26, 2016 10:35:33.270 [0x70000861a000] ERROR - [Transcoder] [h264 @ 0x7f8bbd028600] error while decoding MB 22 0
Oct 26, 2016 10:35:33.270 [0x700008202000] ERROR - [Transcoder] [h264 @ 0x7f8bbd011000] error while decoding MB 7 0
Oct 26, 2016 10:35:33.272 [0x700007849000] ERROR - [Transcoder] [h264 @ 0x7f8bbd02c800] error while decoding MB 54 1
Oct 26, 2016 10:35:33.274 [0x700007d67000] DEBUG - Universal transcode session finished reading output.
Oct 26, 2016 10:35:33.274 [0x700007d67000] DEBUG - Finished universal transcode output thread
Oct 26, 2016 10:35:33.274 [0x700007dea000] ERROR - JobManager: child process killed by signal: 11 (Segmentation fault: 11)
Oct 26, 2016 10:35:33.275 [0x700007d67000] DEBUG - Jobs: '/Applications/Plex Media Server.app/Contents/MacOS/Plex Transcoder' exit code is -11I'm running PMS 1.2.3.2914 with web client version 2.10.5 but this has been happening for the last couple of versions.