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Issue playing some files after reinstall

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Hi all,

I've had to reinstall osx and plex server along with it.
I've followed the steps on replacing the folder in ~/library and everything seemed ok (all shows, view count, artwork, etc)

But for some reason, there are a couple of files that used to play but don't anymore... I'm guessing it might be a transcode issue?

I've noticed this on one set of files (dvd's I've ripped onto .avi quite some time ago).

Strange thing is the following:

  • VLC plays the file
  • Plex Media Player plays the files
  • Plex web says "There was a problem playing this file"
  • Apple tv 4 thinks for about a second then comes back to the episode info
  • iOS app doesn't play the file either

Seems strange to me that even the Web Player on the mac mini running the server can't play it.

Worst of all, it all worked fine (this same file, it's a show I've viewed many times) before the reinstall...

Puzzled... any takers?
Thanks!


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