Hi, I'm brand spankin' new to plex and so far I'm loving it. But Every time i try to import my playlists from itunes I get an error message that says "There was a problem importing" almost immediately but gives me no other information. Any assistance or suggestions for how to get started fixing this would be much appreciated,
ETA: I originally had this posted in the wrong place, so I'm moving it here. Based on the one answer I've accepted so far, it looks like the problem may be related to my Itunes folder being in the wrong place and the fact that I have smart playlists.
Any pointers on how to do the XML update to make this work if folks agree that that is looking in the right direction would therefore also be much appreciated.