Metadata is no longer loading for new media
As of the latest update (v 1.3.0.3059), any movies added to my Plex server do not load metadata. I have tried restarting, manually matching media, refreshing media, removing and re-adding media... is...
View Article"There was a problem playing this item"
Hi, just joined plex. Cant get any of my tv shows to play. I can supply you with debug error logs if needed. thanks.
View ArticleSafari can't connect to server
I signed up for plex pass last night and all was well. My new vizio tv has a plea app and i was running the plex server on my Mac (mid 2010 i mac on os 10.10.3). this morning the plex server on my iMac...
View ArticleRecently added movies - showing movies that were added years ago as 'new'
Hello I've had this issue for a long time and never really gotten around to posting questions about it until now... Basically, the title says it all. A number of movies show up constantly as being...
View ArticleMusic Videos Not Showing Up
Hey guys, just created a new "music video" library separate from my music library. Videos are not showing up! I followed the instructions on...
View ArticleHow to leave from a shared server
Hello, some years ago I was invited to a remote Plex server from a friend of mine and I still see it today in my servers list. I want to leave from that server: I don't want to see it anymore! How can...
View ArticleGuest Wifi Network Access to PMS
I found a thread in the Windows forums that touched on this lightly, but I wanted to get a wider audience to see if someone has had this issue and possibly fixed it through some custom firewall/routing...
View ArticleHow to force update metadata
I would like to know how I can force a complete update of the metadata for a particular movie in my library. The issue I have is that a movie, Avengers: Age of Ultron, as an example, does not display...
View ArticleTV Episodes automatically uploads against my will
I have no idea how and why, but the last few day somehow something has started automatic downloads and adds loads of tv episodes every single day to my TV library. I have searched for virus with my...
View ArticleProblems moving to a new computer
I had to upgrade my server from Windows 2003 to Windows 2008 in order to get Plex to work on a lot of other devices (it wouldn't upgrade any more). I followed the instructions to move to a different...
View ArticleServer Not Found
After installing Plex Media Server V1.2.7.2987, the application opens and says "Looking For Servers" but never finds the server. Has anyone seen this?
View ArticleDuplicate music tracks
I just installed Plex and linked my HD tracks library. 3 or 4 of my albums loaded duplicates for each track in the album into PLex. Can't seem to find a way to remove duplicates. Any suggestions?...
View ArticleThumbnail generation crashes
Excerpt from syslog on OSX running PMS: 11/26/16 10:04:01 AM [0x0-0xc00c].com.plexapp.plexmediaserver[124] GUI: 11/26/16 10:04:02 AM [0x0-0xc00c].com.plexapp.plexmediaserver[124] GUI: Media analysis on...
View ArticlePlex server seems to use deprecated sleep assertion
I like to save energy by allowing my iMac to sleep when possible, even though it's being used as a Plex server. I've got it set up to wake whenever a LAN or internet client wants to stream (DD-WRT...
View ArticleMovies always match Madagascar 3
For about the last month or so every movie I've added has been matched against Madagascar 3. I can go into "Fix Incorrect Match" and the correct movie is usually the 2nd on the list with Madagascar 3...
View ArticleMove library location without re-fetching metadata?
I followed the guide here to move my Plex library location (different drive and different path): https://support.plex.tv/hc/en-us/articles/201154537-Move-Media-Content-to-a-New-Location What I'd like...
View ArticleHow do I view my media files in Plex?
I can see my files and folders if I go into my nas via WD EX2 Ultra, but when I try to access them via Plex I get the message: MyCloudEX2Ultra (Unavailable). Anyone help me with this because I'm...
View ArticlePlex won't play some of my HEVC files correctly
Recently added The Vampire Diaries to my television list, and the audio for season 4 onward is stuttering. The video plays just fine and the audio stutters once every 2-3 seconds, on MacOS and iOS. VLC...
View ArticleHow to update/change library locations...
When I first setup my Plex, I only had media on my local hard drive. I now have a 3TB ext hd with all my media. I can't find anywhere in the Plex prefs to change or add the folders on the ext drive to...
View Articlemovies are not downloading metadata
I am running the latest ver software and my movies are not downloading the metadata and I don't know why.all file renamed with filebot any help would be awesome Tony
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