Hi...
I have been using Plex for more than a year on one of my Mac Minis. That server is doing some other tasks and I decided that I needed to dedicate another Mini to do nothing but Plex. I followed the guidelines for moving a Plex media server (basically copying the Media, Metadata, Plug-In Support and plist to a new installation on the new machine, then turning off the old one and turning on the new one) and it works perfectly when I connect from my iOS devices. I should mention that in both systems the media resides on external USB drives (LOTS of them!), and the PLEX library folders actually contain symbolic links to the .mpg, .m4v, .mp4 etc files. This allows me to access my media with a link that matches the Plex naming conventions (Show name - sXXeYY ... .m4v) without actually renaming the original media file.
I can play these videos locally (e.g. in QuickTime or other players) locally on the server machine when logged in as the plex user account. They play correctly when I connect to the server from an iOS device, which means the server can read and send them out just fine. However, when I connect with Safari or FireFox running on the same Mac Mini, or on another browser on another desktop on the same subnet, the video does not play. When connected from a desktop Safari browser the administrative functions and server settings pages work perfectly.
When I click a play button in a poster or other listing, the following shows up in the Plex media Server log. Note the line containing "ERROR." The file does indeed exist and can be opened by the plex user account.
I'm stumped.
I don't think that there should be any need to transcode at all for playing on the local machine at original resolution, Have I missed a click somewhere?
Thanks for your help!
Doug
SNIP SNIP ----- BEGIN LOG EXCERPT ------- SNIP SNIP
Jan 08, 2016 18:02:51 [0x7000002a0000] DEBUG - Starting a transcode session 7uy5jzg81hq at offset -1.0 (state=2)
Jan 08, 2016 18:02:51 [0x7000002a0000] DEBUG - [Universal] Using local file path instead of URL: /Volumes/AH00T/PLEX/Movies/Amy Schumer Live at the Apollo (2015).m4v
Jan 08, 2016 18:02:51 [0x7000002a0000] DEBUG - TranscodeJobManager: [Running] onTranscodeSessionStarted: 7uy5jzg81hq
Jan 08, 2016 18:02:51 [0x7000002a0000] DEBUG - Job running: XDG_CACHE_HOME='/Users/doug/Library/Caches/PlexMediaServer/' XDG_DATA_HOME='/Applications/Plex Media Server.app/Contents/Resources/' '/Applications/Plex Media Server.app/Contents/Resources/Plex New Transcoder' '-i' '/Volumes/AH00T/PLEX/Movies/Amy Schumer Live at the Apollo (2015).m4v' '-filter_complex' '[0:#0x01]scale=w=min(1920\,iw):h=min(1072\,ih):force_original_aspect_ratio=decrease[0]' '-map' '[0]' '-codec:0' 'libx264' '-crf:0' '16' '-pix_fmt:0' 'yuv420p' '-maxrate:0' '2508k' '-bufsize:0' '5016k' '-preset:0' 'veryfast' '-x264opts:0' 'cabac=0:8x8dct=1:bframes=0:subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none' '-force_key_frames:0' 'expr:gte(t,0+n_forced*1)' '-map' '0:#0x02' '-codec:1' 'aac' '-strict:1' 'experimental' '-cutoff:1' '15000' '-channel_layout:1' 'stereo' '-b:1' '256k' '-segment_format' 'mpegts' '-f' 'segment' '-flags' '-global_header' '-segment_time' '1' '-segment_start_number' '0' '-segment_copyts' '1' '-segment_time_delta' '0.0625' '-max_delay' '5000000' '-avoid_negative_ts' 'disabled' '-map_metadata' '-1' 'media-%05d.ts' '-start_at_zero' '-copyts' '-vsync' 'cfr' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'error' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/7uy5jzg81hq/progress'
Jan 08, 2016 18:02:52 [0x700000b53000] ERROR - [Transcoder] /Volumes/AH00T/PLEX/Movies/Amy Schumer Live at the Apollo (2015).m4v: No such file or directory
Jan 08, 2016 18:02:52 [0x700000fee000] ? - [Transcoder]
Jan 08, 2016 18:02:52 [0x7000002a0000] ERROR - Failed to start session successfully.
Jan 08, 2016 18:02:52 [0x7000005b2000] DEBUG - Completed: [::ffff:10.0.5.72:49409] GET /video/:/transcode/universal/session/7uy5jzg81hq/base/index.m3u8 (6 live) GZIP 395ms 368 bytes 500 (pipelined: 2)
Jan 08, 2016 18:02:52 [0x700000b53000] DEBUG - Request: [::ffff:10.0.5.72:49408] OPTIONS /:/timeline?ratingKey=247870&key=%2Flibrary%2Fmetadata%2F247870&state=error&playQueueItemID=1215&time=0&duration=3599596 (5 live) GZIP
Jan 08, 2016 18:02:52 [0x700000635000] DEBUG - Completed: [::ffff:10.0.5.72:49408] OPTIONS /:/timeline?ratingKey=247870&key=%2Flibrary%2Fmetadata%2F247870&state=error&playQueueItemID=1215&time=0&duration=3599596 (5 live) GZIP 0ms 524 bytes 200 (pipelined: 2)
Jan 08, 2016 18:02:52 [0x700000fee000] DEBUG - Request: [::ffff:10.0.5.72:49414] GET /:/timeline?r