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Plex won't fast forward or rewind without restarting movie on Roku

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Not sure if this should be in Mac or Roku section, but I'll start here.

When I watch a movie, if I want to rewind or fast forward, it restarts the movie. I imagine this is due transcodes or something and having to start over, but, is there a way around this? It happens when resuming a movie too - or under circumstances where i might want to fast forward past the titles or something.

Is there any place to look at diagnostics in plex? How can I figure out if this is the Roku or my server? Or is it just a software bug?

I've noticed the problem is on large movies (i.e. 25GB ones) but not TV shows (2-4GB).

Any help appreciated. Roku and Plex are up to date, latest software.


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