Hi!
I have a problem, if I add a movie to the library, for example "Home (2015).mp4" and realises that the quality is bad and want to replace it with a new file I sometimes get this anoying problem.
I remove the movie from my server, I start a scan of the library, analyze, optimize, clean bundles, empty trash etc. I add a new file in AVI-format, "Home (2015).avi", I start a scan of the library, it detects the new file. Now the problem starts, it shows as available I click play but it is not playable and shows as unavailable all of a sudden. I remove it, rescan library, analyze, optimize, clean bundles, empty trash etc. I add the movie again and the same trouble again, not playable and shows as missing.
I found a solution though, if I look at the info about the movie in Plex Library it shows the correct path to "Home (2015).avi" on my server but in the info it says that it have MP4 container as the first source I had. So I used Handbrake to convert it to a new MP4 and added it to the library again and now it is playable.
Does anybody now how to get around this problem in an easier way?