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Couldn't connect to server on iPad only

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Hello all,

New to the forum and PLEX. I have my videos (MP4s) stored on a DROBO 5N. I am able to access them over the web on my laptop remotely. I am also able to access them remotely on my Android cell phone via the PLEX app. The problem I am having is with my iPad. If I am at home connected to the wireless network that my DROBO is on the app works great and I am able to stream without a problem. If I am on a different network it says that it can't connect to the DROBO...Like I said, I am able to remotely connect via a laptop and my Android phone.

Thanks in advance


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