I have used MediaInfo as well as ffprobe and both show a file as L4.1; however, when I look at the info in Plex, it shows as level 5. This is preventing me from watching this file due to a slow server :)
Any thoughts?
XML from Plex:
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="2" librarySectionTitle="TV Shows" librarySectionUUID="fe5734ab-d427-494b-b6a2-76da427fab7b" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1466729596">
<Video ratingKey="39153" key="/library/metadata/39153" parentRatingKey="39147" grandparentRatingKey="39146" guid="com.plexapp.agents.thetvdb://289096/1/9?lang=en" librarySectionID="2" type="episode" title="Safehold" grandparentKey="/library/metadata/39146" parentKey="/library/metadata/39147" grandparentTitle="The Shannara Chronicles" contentRating="TV-14" summary="With time running out, Wil, Amberle and Eretria must cross ancient Human ruins to reach the Bloodfire. But a nefarious evil stands in their way, testing their friendship and manipulating them against each other. At the palace, Allanon and Ander stave off a coup while facing the imminent attack from the Dagda Mor and his army." index="9" parentIndex="1" rating="6.5" year="2016" thumb="/library/metadata/39153/thumb/1467967260" art="/library/metadata/39146/art/1467871165" parentThumb="/library/metadata/39147/thumb/1467871165" grandparentThumb="/library/metadata/39146/thumb/1467871165" grandparentArt="/library/metadata/39146/art/1467871165" duration="2470016" originallyAvailableAt="2016-02-23" addedAt="1467866098" updatedAt="1467967260" chapterSource="">
<Media videoResolution="1080" id="98935" duration="2470016" bitrate="3968" width="1920" height="1080" aspectRatio="1.78" audioChannels="2" audioCodec="aac" videoCodec="h264" container="mp4" videoFrameRate="24p" optimizedForStreaming="0" audioProfile="lc" has64bitOffsets="0" videoProfile="high">
<Part accessible="1" exists="1" id="109737" key="/library/parts/109737/1467866127/file.m4v" duration="2470016" file="E:\TV Shows\The Shannara Chronicles\Season 1\The Shannara Chronicles - S01E09.m4v" size="1225082052" audioProfile="lc" container="mp4" has64bitOffsets="0" hasThumbnail="1" optimizedForStreaming="0" videoProfile="high">
<Stream id="228278" streamType="1" default="1" codec="h264" index="0" bitrate="3778" language="English" languageCode="eng" bitDepth="8" cabac="1" chromaSubsampling="4:2:0" codecID="avc1" duration="2469968" frameRate="23.976" frameRateMode="cfr" hasScalingMatrix="0" height="1080" level="50" pixelFormat="yuv420p" profile="high" refFrames="6" scanType="progressive" streamIdentifier="1" width="1920"/>
<Stream id="228279" streamType="2" selected="1" default="1" codec="aac" index="1" channels="2" bitrate="182" language="English" languageCode="eng" audioChannelLayout="stereo" bitrateMode="vbr" codecID="40" duration="2470016" profile="lc" samplingRate="48000" streamIdentifier="2"/>
</Part>
</Media>
<Writer id="25094" tag="Evan Endicott"/>
<Writer id="25095" tag="Josh Stoddard"/>
<Director id="2820" tag="Brad Turner"/>
<Extras size="0"></Extras>
</Video>
</MediaContainer>
ffprobe:
[STREAM]
index=0
codec_name=h264
codec_long_name=H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10
profile=High
codec_type=video
codec_time_base=1001/48000
codec_tag_string=avc1
codec_tag=0x31637661
width=1920
height=1080
coded_width=1920
coded_height=1088
has_b_frames=2
sample_aspect_ratio=1:1
display_aspect_ratio=16:9
pix_fmt=yuv420p
level=41
color_range=N/A
color_space=unknown
color_transfer=unknown
color_primaries=unknown
chroma_location=left
timecode=N/A
refs=6
is_avc=true
nal_length_size=4
id=N/A
r_frame_rate=24000/1001
avg_frame_rate=24000/1001
time_base=1/24000
start_pts=0
start_time=0.000000
duration_ts=59903844
duration=2495.993500
bit_rate=3778616
max_bit_rate=N/A
bits_per_raw_sample=8
nb_frames=59844
nb_read_frames=N/A
nb_read_packets=N/A
DISPOSITION:default=1
DISPOSITION:dub=0
DISPOSITION:original=0
DISPOSITION:comment=0
DISPOSITION:lyrics=0
DISPOSITION:karaoke=0
DISPOSITION:forced=0
DISPOSITION:hearing_impaired=0
DISPOSITION:visual_impaired=0
DISPOSITION:clean_effects=0
DISPOSITION:attached_pic=0
TAG:creation_time=2016-02-10 08:40:14
TAG:language=eng
TAG:handler_name=VideoHandler
[/STREAM]
MediaInfo
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 6 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 41 min
Bit rate : 3 778 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.076
Stream size : 1.10 GiB (95%)
Writing library : x264 core 142 r2431
Encoding settings : cabac=1 / ref=6 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=18 / lookahead_threads=4 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=6 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=3778 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=24000 / vbv_bufsize=24000 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Language : English