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Plex Noob can't figure it out

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Well.... I'm stuck. I finally figured out how to get my iTune movies on and they're there. But! I push play and the picture of the movie comes up, but it say's (There was a problem playing this item)... It worked fine when i got them on there and it played them back on my Mac. Now they don't work at all.
Now... on my iPad they won't play either. It says on there... (Uh-oh! Couldn't create the playback session for this item, Neither direct play nor conversion is available)..... Please if anyone can help me fix this issue it would be greatly appreciated!! I really don't want this to beat me. I really like Plex, but I've been trying to fix this for 3 days now and I'm getting burnout trying to figure it out. I used to be computer savvy, but now I have no clue what to do.. :-?


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