I have had a problem for the last few weeks where plex is not getting all the metadata for new media. This has been mostly happening for TV Show and my UFC collection. When i add a new episode most of the time it will get the episode bio but not the title, date, poster or background. I would try matching and unmatching, emptying the trash, cleaning the bundles, force refresh, messing with the agents setting, basically anything i could think of but nothing worked.
After sometime of looking around the forums i found a post about the Plex Caches. Once i had found the folder (~/Library/Application Support/Plex Media Server/Plug-in Support/Caches) and cleared the folders of TMDb and the posters/backgrounds then all of my new media started retrieving the metadata. The only problem is i have to keep deleting the cache as i still sometimes run into this issue.
I just wanted to know if anyone else had been having this issue?
Also is there a permanent fix rather than having to delete the cache constantly?