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Plex Buffering for remote streaming

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This is new, started over two to three weeks. Anyone that tries streaming remotely has a buffering issue regardless of what movie or tv show they try to stream. Mostly these are streams to ROKU devices, but I've had the issue with PLEX Web App. Everything was working fine, now endless buffering.

I tried uninstalling the PLEX app and reinstalling it. I've even moved it to a new server. Nothing has fixed this issue. This is happening even when it shows the remote user using Direct Play (no transcoding happening). The CPU is hardly being touched, bounces between 80-90% idle.

I am currently using a Mac Mini (2012)

  • Mac OS 10.11.4 with all updates applied
  • 2.5 GHz Core i5 CPU
  • 16 GB RAM
  • SSD Internal drive
  • Hard wired connection to router
  • Content is on Drobo Mini, with 64GB SSD for hot cache. Connected to Mac Mini via Thunderbolt data connection.
  • COX Internet 50 Mbps d/l, 6 Mbps u/l, I've had COX out to verify no internet issues.

This setup has been working for over 2 years, but like I said, last couple weeks - straight to buffering with even one remote stream Direct Play, Direct Stream or transcoding makes no difference buffering happens with Standard Definition, HD (720p) and HD (1080p) files alike.

I could really use some help. I've Google and read a bunch of article on PLEX buffering, and have had each person lower their settings in the Player...to no avail.


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