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No subtitles loaded

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Hi, since latest versions (two days ago and today) i have issues loading subtitles. Two days ago, no subtitles loaded and recognized since i manually had to eliminate from my directory and copied again, then subtitles appears on server, today, i reset server, app, everything and subtitles are not loaded!!! i shut down my mac, and turn it on again, try everything and subtitles doesn't load on plex server. few minutes ago i installed the new version (appears to install after reset my MBP) but... no subs.


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