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Plex server on my Synology NAS not accessible from outside my network

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Hi

I have a Synology NAS with Plex server 0.9.1.6.6.1993-5089475 installed on it (the latest I believe).

I have successfully accessed the content on the Plex server from a variety of iOS devices on my LAN.

In my router's firewall settings, I forwarded port 32400 to the static LAN IP of the Synology NAS.

I did the $5 in-app purchase on iOS in order to access my Plex server from off-site. It didn't work.

I signed up for Plex Pass at $5/month to get it to work. It did not.

In every case the iOS app acknowledges that the server is on my account. It attempts to connect to it, but then it says it failed.

I tried feeding my home network's Public IP into the custom IP field of the iOS app and it still failed.

I'm frustrated.

My ISP is Cox and I have 100/10mbps bandwidth.


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