Major issue playing MKV files from PMS.

So this issue pops up when playing some MKV files. It should be playing direct stream for audio and video but it just stops and goes back to the play screen.

It will repeatedly stop at the same point every time. You can try to bump past the spot but most times you can't get past it.

It's the same on my Apple TV 4, iPhone or the web browser. it will stop at the same spot no matter what.

[
{
"type": "info",
"host": "app.plex.tv",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/601.6.14 (KHTML, like Gecko) Version/9.1.1 Safari/601.6.14",
"browser": {
"id": "safari",
"name": "Safari",
"version": "9.1",
"webkit": true,
"platform": "OSX",
"platformID": "osx",
"platformVersion": "10.11",
"platformModifierKey": "command"
},
"version": "2.6.1",
"primaryServerUrl": "https://192-168-1-10.da7e477ad4b04dd69b0a1248dad2fbac.plex.direct:32400/",
"primaryServerAuthToken": true,
"username": "Clarky65",
"cloudUrl": [
{
"scheme": "https",
"address": "plex.tv",
"uri": "https://plex.tv",
"testState": "connected",
"isBundled": false,
"isFallback": false,
"isRelayed": false,
"isPossiblyCrossNetworkProtected": false,
"isUntested": false,
"isPending": false,
"isConnected": true,
"isUnauthorized": false,
"isUnavailable": false,
"isFailed": false,
"isAborted": false,
"isLoopback": false,
"isPrivate": false,
"isHttps": true,
"isSecure": true,
"isPlexDirect": false,
"currentTest": null,
"sources": [
{
"id": "internal"
}
]
}
],
"cloudAccessToken": true
},
{
"type": "ajax",
"url": "https://192-168-1-10.da7e477ad4b04dd69b0a1248dad2fbac.plex.direct:32400/status/sessions",
"status": 200,
"headers": {
"X-Plex-Product": "Plex Web",
"X-Plex-Version": "2.6.1",
"X-Plex-Client-Identifier": "5967e684-e444-4d04-b317-fe0059e6fe2e",
"X-Plex-Platform": "Safari",
"X-Plex-Platform-Version": "9.1",
"X-Plex-Device": "OSX",
"X-Plex-Device-Name": "Plex Web (Safari)",
"X-Plex-Token": "TOKEN",
"Accept-Language": "en"
},
"response": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<Player address=\"IP ADRRESS\"",
"time": "2016-04-27T02:10:30.051Z"
},
{
"type": "navigation",
"route": "nowPlaying",
"args": [
null,
null
],
"fragment": "#!/status/playing",
"time": "2016-04-27T02:10:54.554Z"
},
{
"type": "log:message",
"level": 1,
"message": "No type was found for undefined",
"args": [
"No type was found for undefined"
],
"time": "2016-04-27T02:14:06.210Z"
},
{
"type": "navigation",
"route": "webSettings",
"args": [
null
],
"fragment": "#!/settings/web",
"time": "2016-04-27T02:14:12.505Z"
},
{
"type": "navigation",
"route": "logs",
"args": [
null
],
"fragment": "#!/logs",
"time": "2016-04-27T02:14:16.620Z"
}
]